Terms and Conditions

Referral Program Terms & Conditions
Eligibility
To qualify for Referral Rewards:
- You must be a current Fitness 19 member in good standing (financially up-to-date on your account).
- The referral must be a non-member.
- The referred member must be linked with your unique referral link to qualify. Memberships purchased through any other method, complimentary memberships, or family add-ons to your account are not eligible.
Rewards
Your referral reward will be applied as free membership time (monthly dues waived or additional months added to paid-in-full) to your account after the following conditions are met:
- The referred member must be linked to your unique referral link upon registration. This is the only method we can use to verify the referral is connected to you.
- The referred member must join Fitness 19 and make at least one monthly payment.
- Rewards will be issued 60 days following the program's end date.
- Both you and the referred member must have active membership accounts in good standing at the time the reward is applied.
Rules
By participating in the Fitness 19 Referral Program, you agree to the following:
- Referrals should be made to personal connections only such as friends, family, or co-workers. You may not use fake email addresses, fictitious identities, bots, scripts, or any form of spam to generate referrals.
- Fitness 19 reserves the right to delay, revoke, or cancel any rewards if it determines any participant has engaged in fraudulent, unethical, abusive, or otherwise inappropriate behavior or violated these terms or applicable laws.
- Referral rewards are non-transferable, non-refundable, and not redeemable for cash.
Questions? Please see your local Fitness 19 for details.
Thank you for sharing your love of Fitness 19 with your friends and family! We’re excited to help you and your referrals reach your fitness goals together.
Last updated 2/25/26
ADDITIONAL TERMS AND CONDITIONS OF YOUR MEMBERSHIP AGREEMENT
21. Warranty of Physical Fitness and Waiver and Release of Liability: The Member listed on this membership agreement warrants that the member is in good physical condition and has no disability, impairment or ailment that would be adversely affected by participation in an active or passive physical conditioning program, whether supervised or unsupervised, or by use of FITNESS 19’s facilities, equipment or services. Member acknowledges that participation in such programs and use of such facilities and equipment by their nature necessarily involves some risk of physical injury even for persons in good physical condition and who are free of disability or impairment. Member also agrees that selection of any program of exercise and use of equipment is solely the choice of the Member. Accordingly, Member expressly agrees that his or her use of the facilities of FITNESS 19 and its equipment is undertaken at the Member’s sole risk and neither FITNESS 19 nor any affiliated club nor its or their employees, owners, officers, agents or contract service providers shall be liable under any circumstance for any injury, damages or loss suffered by the Member on account of his or her use of the FITNESS 19 or affiliated club facilities or equipment or participation in any fitness program, whether supervised or unsupervised, whether on or off of premises of FITNESS 19 or any affiliate club. FITNESS 19 urges you and all Members to obtain a physical examination prior to commencing any program of active physical exercise. Member acknowledges and agrees that FITNESS 19 has made no representation or claims to the Member that any conditioning, weight loss or improvement in a medical or physical condition will occur as a result of use of the FITNESS 19 facility and equipment or participation in an exercise program at FITNESS 19. Member agrees and acknowledges that FITNESS 19 does not manufacture the exercise equipment used in its facility but rather purchases and/or leases that equipment from others and accordingly Member waives any right to hold FITNESS 19 or its owners, officers, employees, agents and contracting service providers liable on account of any injury or loss suffered or incurred by Member arising out of or related to the condition of any equipment.
22. Policy/ Procedure /Rules: You also agree to follow all written or posted rules and regulations now in effect and to become effective at any future date. You agree to pay all sums due for membership plans and other services purchased. You understand and agree that FITNESS 19 has the right to revoke your membership and discontinue your privilege of using any FITNESS 19 or affiliated facility if you fail to follow the rules and regulations or default on any obligation to FITNESS 19. In such an event you will remain liable for any unpaid balance due to FITNESS 19.
23. Representations: You acknowledge that neither FITNESS 19 nor anyone else has made any representations or promises upon which you relied that are not stated in this agreement. If FITNESS 19 does not enforce any rights in this agreement for any reason, FITNESS 19 does not waive its right to enforce it later. FITNESS 19 reserves the right to sell memberships at different rates and terms than yours.
24. FITNESS 19 Right to Suspend or Cancel Membership: FITNESS 19 reserves the right to suspend or terminate this membership in its sole discretion. Member Conduct: You are expected to act in a respectful, appropriate, and safe manner while using Fitness 19 and to be mindful of other individuals' physical and personal space. You may not engage in behavior or conduct that Fitness 19, in its discretion, consider unruly or inappropriate, including without limitation harassing, badgering, antagonizing, taunting, threatening, abusing, toughing, or otherwise acting in an aggressive, indecent, or inappropriate manner towards any other member, guest, employee, or other individual. Fitness 19 reserves the right to remove you and/or revoke, cancel, or suspend, and/or notify law enforcement authorities if you engage in any conduct or behavior that Fitness 19, in its discretion, considers in appropriate, indecent, unsafe, or unlawful. No Cell Phone and Camera Use in Private Areas: Using cell phones, cameras, or any other recording devices in Fitness 19 locker rooms and other private spaces is prohibited. Using cell phones, cameras, or other recording devices in pool areas and during group fitness classes is also prohibited.
25. Performance Within Six (6) Months: The agreed upon services shall begin within six months of the date the contract is entered into. You may cancel the contract and obtain a full refund if the services are not provided within six months of the contract date.
26. Agreement to Arbitrate all Disputes: If any dispute arises between Member and FITNESS 19 (other than one filed in a court limited to adjudicating small claims), each of us agrees to submit the dispute to binding arbitration before a single arbitrator under the then current Streamlined Arbitration Rules and Procedures (or other then current rules applicable to a consumer dispute) of Judicial Arbitration and Mediation Services (unless the parties agree to use another arbitral organization) in a location near your FITNESS 19 club. As used in this arbitration provision only, “FITNESS 19” means FITNESS 19 and any of its predecessors, successors, assigns, parents, subsidiaries, and affiliates, and each of their respective officers, directors, employees and agents, and “Member” means you and any user or beneficiary of the FITNESS 19 Membership Agreement. Member and FITNESS 19 agree that the Federal Arbitration Act governs the arbitrability of all disputes between Member and FITNESS 19. If you do not want to be governed by this arbitration provision, you must notify FITNESS 19 in writing by email to optout@fitness19.com, or by mail to Fitness 19, 45 South Arroyo Parkway Pasadena, CA 91105 within 30 days of the date you first receive this agreement, stating your name and address, your club name and address, and a clear statement that you do not want to resolve disputes with FITNESS 19 by arbitration. In addition, Member agrees not to participate in a class action, a class-wide arbitration, claims brought in a representative capacity, or consolidated claims involving another person’s account, if FITNESS 19 is a party to the proceeding. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitrator shall interpret and determine the validity of this arbitration provision, including unconscionability. If the arbitrator finds the arbitration provision, or any part of it, including class waiver, is unenforceable, this entire arbitration provision shall be null and void, and either party may file the action in court.
27. Membership Non Transferable: This membership is not transferable and Member may not sell, assign or transfer this agreement, the member's membership barcode or membership in FITNESS 19 or any other right or privilege, and any such attempted sale, assignment or transfer shall be null and void. Member may not loan the member's membership barcode.
28. Registration/Membership ID Cards: All members must check in at the front desk and present membership card, app barcode/QR code, or phone number for admission to the club. Fitness 19 will
record a photo of you for our membership records. You may not allow anyone else to use your membership or the membership may be revoked
29. Hours of Operation/Availability/Services: Normal Hours are from at least 6:00 am through 9:00 pm Monday through Friday and 8:00 am through 6:00 pm Saturday & Sunday, Holidays excluded. FITNESS 19 reserves the right to take the club temporarily out of operation for reasonable repairs, modifications, or improvements. Services: include health studio with free weights, strength and aerobic equipment. Personal Training Services are offered for an additional fee and require a separate contract. Babysitting services are also offered for an additional fee.
30. Financial Policy: You agree to pay the dues and fees on the front of this agreement. Whether or not you use the facilities, you still must pay your monthly dues. If a membership was purchased that contains more than one Member, you are responsible for paying all the dues. A family member or amenity service can be dropped at any time. A single rate at that time will be required if a family membership drops to two (2) Members, the dues change to couple rate which may be in effect at that time at the discretion of the club. If a family or couple membership drops to one (1) Member or any Member wants to pay the member's own dues, the dues for that Member change to a single rate in effect at that time. You have full control over the electronic fund transfer (EFT) and can change your accounts or stop your EFT by telling FITNESS 19 in writing. Should you default in your payment obligation, you agree to pay all amounts owed. Any account that is more than thirty (30) days past due, may result in Member losing all FITNESS 19 membership privileges. After sixty (60) days said Member may be terminated or suspended.
31. Refunds: All refunds are subject to a 10-day processing period. If you have a monthly or paid in full membership and cancel in accordance with paragraphs 19 or 20, we will return to you within ten (10) days of receipt of proper notice, all amounts you have paid. Otherwise, dues and fees are non-refundable except as follows: You may terminate a paid in full membership and receive a partial refund: 1) if you move more than 25 miles away from a FITNESS 19 location or comparable associated club and provide written proof of your move, then FITNESS 19 will refund prorata, the unused portion of your paid in full membership less a move fee of $100, or a move fee of $50 if you have used more than half of your paid in full membership; 2) if you become disabled and a licensed physician provides written proof of your disability or if you die and your estate provides written proof of your death, then FITNESS 19 will refund prorata any unused portion of your membership. If services require payment of one thousand five hundred dollars ($1,500) to two thousand dollars ($2,000), member shall have the right to cancel the contract within 20 days after the contract is executed. If services require payment of two thousand one dollars ($2,001) to two thousand five hundred dollars ($2,500), member shall have the right to cancel the contract within 30 days after the contract is executed. If services require payment of two thousand five hundred one dollars ($2,501) or more, member shall have the right to cancel the contract within 45 days after the contract is executed. Upon cancellation, member shall be liable only for the portion of the total contract payment, including initiation fees and other charges however denominated, that has been available for use by the consumer, based upon a pro rata calculation over the term of the contract. The remaining portion of the contract payment shall be returned to the member by FITNESS 19.
32. Termination Rights: If, by reason of death or disability, member is unable to receive all services for which member has contracted, member and member’s estate shall be relieved from the obligation of making payment for services other than those received prior to death or the onset of disability, and if member has prepaid any sum for services, so much of such sum as is allocable to services member has not taken shall be promptly refunded to member or member’s representative. If member has prepaid a sum of services under a contract for health studio services, and by reason of death or disability, is unable to receive all such services, the party agreeing to furnish such services shall, on request, immediately refund to such member or member’s personal representative such amount of the sum prepaid as is proportionate to the amount of services not received. For the purpose of this section, “disability” means a condition which precludes the buyer from physically using the facilities and the condition is verified by a physician.
33. Image or Likeness: By enrolling for membership, the member grants Fitness 19 permission to use the member's likeness in a photograph and/or video in any and all publications and materials without payment or consideration. The member authorizes Fitness 19 to use, edit, copy, publish, or exhibit any photo or video for any lawful purpose. The member waives the right to review any photo or video or to obtain royalties from the photo or video.
34. Damages To Facility: Member agrees to pay an extra charge for the damages arising from any careless use of equipment, dropping weights etc., caused by Member.
35. Facility Maintenance/Modification of Equipment and/or Classes: FITNESS 19 reserves the right to temporarily take equipment and services offered out of operation for reasonable repairs, modifications, substitutions, or improvements. FITNESS 19 further reserves the right to make changes to the type or quantity of classes or equipment offered, and warrants that any changes made are reasonable under the circumstances.
36. Exercise Clothing: Appropriate workout attire must be worn inside exercise area. No street clothes, exposed metal on clothing, or see-through clothing is allowed. No open-toed, open heeled or
dress shoes are allowed.
37. Personal Property: It is understood and agreed that FITNESS 19, its owners, agents and employees are not responsible for Member’s lost or stolen articles of clothing or any other lost articles
or possessions of personal property Member claims were lost in or about the club premises or common areas of the center where FITNESS 19 is located.
38. Personal Training: Member will not perform any personal training with any Member or non-member without express written approval from the Owner/Manager of Fitness 19.
39. Assignment: FITNESS 19 may close or move your club of enrollment without affecting this agreement if it transfers your membership to a comparable club within ten miles of this one. FITNESS
19 reserves the right to sell, transfer or assign your membership. A notice of assignment shall be in writing and addressed to the Member at the address shown on this Agreement.
40. Entire Agreement/Governing Law/Severability: This Agreement and all other exhibits referred to in this Agreement constitute(s) the final, complete, and exclusive statement of the terms of the agreement between the parties and supersedes all prior and contemporaneous understandings or agreements of the parties. No party has been induced to enter into this Agreement by, nor is any party relying on, any representation or warranty outside those expressly set forth in this Agreement. This agreement shall be construed according to the laws of the State of California. If any provision of this Agreement is held to be unenforceable, the remaining provisions shall continue to be enforceable.
41. Membership Types: All FITNESS 19 Health Clubs are independently owned and operated. “Basic” – Valid only at the club that you enrolled. “Premium Plus” - Membership includes group exercise classes, indoor cycling, massage chairs/loungers, monthly body composition analysis, weekend guest privileges, and - members may use any participating FITNESS 19 location listed at www.fit19.com/ locations. “Elite” - Membership includes exclusive access to The Vault, group exercise classes, indoor cycling, massage chairs/loungers, monthly body composition analysis, weekend guest privileges, and members may use any participating FITNESS 19 location listed at www.fit19.com/locations.
42. Membership Type Restrictions: Member may not bring in guests during unstaffed hours. Member may not bring guests into The Vault or any other areas where access is restricted by membership type at any time without the prior written consent of the facility staff. Furthermore, if this policy is violated the MEMBER may be charged a guest fee of $20 and/or have their membership suspended or canceled. Member may not allow anyone else to use their electronic access. Furthermore, if this policy is violated the Member may be charged a guest fee of $20 and/or have their membership suspended or canceled. Members who do not have their key access card will not be allowed into the facility during non-staffed hours, nor should they enter the facility during unstaffed hours.
43. Kids’ Room Rules for Attending Kids’ Room Facility: Picture ID is required when your child is dropped off or picked up. Full payment must have previously been received prior to first visit. All refunds are subject to a 10-day processing period. If you cancel in accordance with paragraphs 19 or 20 above, we will return to you within ten (10) days of receipt of proper notice, all amounts you have paid. Otherwise, fees are non-refundable, unless a member has cancelled their membership and requests a refund in which case, any refund shall be prorated from the date of this Agreement. Sick children are not allowed. Children are not allowed in the Kids Room without a FITNESS 19 attendant on duty. Parents must stay in FITNESS 19’s facility while their child is in the Kids Room. Only the parent that drops off the child is allowed to pick up their child. The only exception is if there is on file a written statement, signed by the parent, allowing another adult to pick up their child. The additional adult must show a picture ID at the time of pick-up. Children must be clean dressed. Shirts must be worn with shorts or pants. Dresses must be worn with shorts under them. Socks are required. Children may be allowed to bring their own toys, but whether such toy will be allowed is at the sole discretion of FITNESS 19. All toys must be safe for children under 3 years of age. FITNESS 19 will not be held responsible for lost or broken toys. No gum, candy or peanut products allowed. Children may bring dry snacks only. No kid’s meals. Children should be fed before coming into the Kids’ Room as Attendants do not feed your children. Children are not to share their snacks with others (allergies). Only spill proof and clear containers are allowed. No play weapons of any kind. No foul language or running. No activity that could result in injury (physically or emotionally) will be allowed. No pretend fighting such as karate, kickboxing, wrestling, etc. is allowed. Parents will be asked to pick up their child if they have cried for more than 10 minutes, needs a diaper changed, needs to use the restroom, and/or if behavior is disruptive. Parents are responsible for diaper supply and changing. The parent is required to take all diapers OUTSIDE the FITNESS 19 facility. Children age limits: 3 mos. to 11 years.
44. RELEASE OF LIABILITY ---ASSUMPTION OF THE RISK ACKNOWLEDGMENT: I acknowledge that I am voluntarily participating in the use FITNESS 19, which may include but is not limited to the premises, appurtenances, swimming pool, sauna, steam room, bathrooms, showers, lockers, kids’ club, exercise equipment, exercise machines, apparatus, amenities , tanning services, light therapy, massage tables, group classes, and personal training (collectively “Fitness Center”). I specifically acknowledge that the walkways and flooring around the pool are likely to be wet, and that I need to use caution when walking in these areas to avoid slipping and falling. I understand that there are inherent risks associated with these activities, including but not limited to the risk of physical injury, illness, or even death. I assume all risks associated with my participation in the Fitness Center. In consideration of my participation in the use of the Fitness Center, I understand and voluntarily accept complete responsibility for the risk of injury or loss arising out of or related to my use of the Fitness Center. I further agree that FITNESS 19 its parents, subsidiaries, affiliates, employees, owners, officers, agents, or contract service providers (“Released Parties”) shall not be liable including without limitation for any personal, bodily, or mental injury, disability, economic loss, or damages to me, my spouse, domestic partner, relatives, unborn child or children, my heirs, or relatives resulting from the NEGLIGENT CONDUCT OR OMISSION of the Released Parties, related to exercise or not, supervised or not, whether on or off of the Fitness Center premises. Accordingly, to the fullest extent permitted by law, I do hereby forever release, waive, and discharge Released Parties from any and all claims, demands, injuries, damages, actions or causes of action related to my use of the Fitness Center (collectively, 'Claims') against Released Parties, and hereby agree to defend, indemnify and hold harmless Released Parties from and against any and all such Claims. I further understand, agree, and hereby acknowledge that the Released Parties do not manufacture or produce the fitness equipment, fitness machines or fitness products used in its Fitness Center but rather purchases and or leases the fitness equipment, fitness machines or fitness products from others. Therefore, I agree Released Parties will not be held liable for defective manufacture, defective equipment, or defective products used at the Fitness Center.
45. Fitness 19 reserves the right to change the services, amenities, or products offered at any time, with or without notice, and any such change does not relieve you from any
obligation you assume pursuant to this agreement.
46. Steroid Warning: Use of steroids to increase strength or growth can cause serious health problems. Steroids can keep teenagers from growing to their full height; they can also cause heart disease, stroke, and damaged liver function. Men and women using steroids may develop fertility problems, personality changes, and acne. Men can also experience premature balding and development of breast tissue. These health hazards are in addition to the civil and criminal penalties for unauthorized sale, use, or exchange of anabolic steroids.
Privacy Notice: Please note that we collect, use and disclose personal information about our members. For more information and to learn about your rights, including the right to opt-out, please review our privacy policy available online at https://www.fitness19. com/privacy-policy.

