Important update regarding your Fitness 19 Highland membership
Valued Fitness 19 Highland Member,
Fitness 19 hopes that you have stayed well during this crisis. These are unprecedented times impacting so many people. Sadly, our business at Fitness 19 in Highland has been impacted as well. Unfortunately, we have made the difficult decision to close this location permanently. We know this is a sad announcement, but please read the entire email as there is some extremely positive news regarding your Fitness 19 membership.
Fitness 19 would like to thank you for your support over the past 14 years. We have enjoyed serving your health and fitness needs. Highland was one of our first locations in the Inland Empire and we will always be grateful to the community for welcoming us with open arms. Know that we fought and fought during this pandemic to keep Fitness 19 Highland open. We were hit with a perfect storm, our lease expired and we were unsuccessful with negotiating new terms with our LandLord plus we were forced to shut down for nearly 9 months, putting us too far behind. Rest assured, our other locations nearby are here to stay!
Your fitness goals are still our highest priority and we want to ensure your ability to continue exercising as you maintain one of the most important decisions you have made; the commitment to a healthy lifestyle.
We are pleased to announce that your membership will now move down the road to our Fitness 19 Redlands located at 1786 Lugonia Ave, Redlands, CA 92374 which is currently open for workouts! To make your transition smooth, Fitness 19 will continue your membership at Fitness 19 Redlands with the same monthly and annual dues pursuant to the terms of your Membership Agreement, using the same billing account.
Also, your membership will be upgraded to Premium for FREE, there will be no change in your monthly dues. Now, at Redlands you will have access to Premium amenities and services like group fitness classes, indoor cycling classes, and multi-club access. This means you will also have access to nearby locations like Fitness 19 Rialto, Rancho Cucamonga, Yucaipa and more.
IF YOU READ ANYTHING, READ THIS
Don’t worry – there’s nothing you need to do. During the temporary closures of Fitness 19, all billing was frozen. Your first monthly billing will not be until February 2021. If one of our convenient locations does not work for you and you need to cancel your membership, rest assured, we are waiving our 30-day notice policy until January 15th, waiving all past due balances for all members, and waiving all cancellation fees. Please contact ABC Financial if you need to cancel your membership. If you wish to continue your membership with Fitness 19 and will be using one of our convenient locations, there is nothing you need to do, just show up ready to work out! You can even work out out starting today for FREE! Remember, your billing will not start until February 2021.
You also have the ability to freeze your account at no charge until April 1, 2021 and can unfreeze at any time. If you'd like to freeze your account just call or visit us and speak with a Fitness 19 Redlands team member. We're happy to help!
Our Fitness 19 Redlands team will be there to support and encourage you as you continue your fitness journey. We would once again like to say thank you and we look forward to continuing our role in helping each of you reach your fitness goals at Fitness 19 Redlands. Please direct any questions about your membership to email@example.com.
In Good Health,
Fitness 19 Highland
Fitness 19 Highland is a gym built for YOU! Whether your goal is to lose weight, gain weight, lift 500lbs, run a 5k, just work out a little more frequently, or to take time for a little “me time” and sit on the hydromassage chairs and not think about work/life/kids for 10 minutes, Fitness 19 Highland can help you get there.
Working out at Fitness 19 Highland is about “doing you”... doing what’s best for YOU and concentrating on improving your quality of life. If that means more workouts, personal training sessions and dedicating yourself to a fitness goal, GREAT. If that means more hydro massage and relaxing stretching sessions, GREAT. We got you!
Our friendly Fitness 19 Highland staff know the goals of one new member may be completely different than the goals of another new member. But no matter what, we offer personal training programs, group fitness classes, equipment and amenities to help everyone that walks through our front doors.
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